8/18/16
by News Department on 08/18/16PPL Scam...
PPL Electric Utilities is warning its customers to be aware of a phone scam in which calls appear to come from the utility and mimic the company's call center.
Customers are being called and told their account is delinquent and they need to make an immediate payment or have their electricity shut off. In many cases, customers are being told to pay with prepaid debit cards. They are being instructed to call a phony call center, where they are prompted to enter their account information.
The bogus number that customers are being told to call is 855-625-7634 and has been associated with other scams against utility customers in other parts of the country. Another number, 844-255-4708 is also being used.
In some cases, the bogus number has been set up to look on Caller ID like it is from PPL.
Mostly business, and some residential, customers have been targeted by the recent scams.
PPL reminds its residential and small business customers that the only number they should be calling to discuss their account is 1-800-DIAL-PPL (1-800-342-5775). Mid-size to large businesses can call 1-888-220-9991, option 4.
